They love Saabs and you become part of their Saab family. I've also owned many other brands and dealt with various "shops" but none have...
I took my Saab 9-3 to M-TECH European Auto Haus due to a significant drop in gas mileage and a stability track/anti lock break failure.
...away, and my Saab has been perfect since. I will be returning to V & S with all my future Saab repairs, and regular service
Pete's is the best SAAB repair shop I've worked with by far. He is always very understanding and reasonable. You can tell he really cares...