Upstate Imports Auto Repair

9073 Oswego Road
Baldwinsville, NY 13027 US
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COVID-19 Precautions

In response to the COVID-19 pandemic, we are taking the following precautions:

  • Contact-Free Service
  • Vehicle Sanitizing

CNY's only Authorized SAAB Service Center, with over 80 combined experience with SAAB and other European vehicles, we are not only the the right choice, but the only choice when it comes to you SAAB in Baldwinsville, NY.

When the Local SAAB dealer closed, we purchased ALL the SAAB tools, hired SAABs Master Tech Brian Warden and became the ONLY Authorized SAAB Service Center in the Syracuse and Upstate NY area. We get factory support, training, perform recalls, warranties, service and parts to fix all your SAAB needs.

Waiting room has fresh hot coffee, wi-fi internet access, cable TV, cozy fireplace, plenty of magazines to read or if you choose not to wait, you can use one of our loaner cars.


  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Refreshments


  • Best place to bring your Audi, Benz, BMW, etc. Everyone was extremely helpful and very honest. I would recommend anyone to their shop. Reasonable prices and always stand behind their work. Only place I will ever bring my Audi. 5 stars all the way.

    Zachary F., via Facebook on January 28, 2017
  • While visiting family over Christmas in the Syracuse area, my passenger side low beam stopped functioning, as did the the windshield washer dispenser. You can imagine how difficult it is to find help for car repairs over the Christmas holidays, yet I found a beacon of light and a great place for repairs for my little Saab convertible. From the moment I stepped into the well appointment customer waiting area I was made to feel a welcome guest, who left in a very short time with completed repairs. I was most grateful that they took me in even though I did not have an appointment. Tina and Chris provided excellent service in all areas. I was presented with a bill that was below what I thought was most reasonable for the repairs. If you need help with your Saab, I can only say "Go to Upstate Import Auto Repair!"

    Joy A. St. Petersburg, FL, via Yelp on December 29, 2016
  • Always have taken care of me. Fairly priced and honest. Hard to find these days.

    Johnny R., via Facebook on October 4, 2016
  • Second to none... By far the most knowledgeable, and capable. I have had work done many times. As someone who worked in the automotive field for over a decade, I can assure you a very fair and honest experience. If I can't do it myself, this is my first call, always.

    Matthew W., via Facebook on April 15, 2015
  • The most friendly staff and professional work in CNY! They take good care of your vehicle, never over charge, and there's a friendly professional atmosphere when you walk in. The most honest, respectable, caring repair shop I've ever gone to. I just can't say enough! They're amazing!

    Carrie B., via Google
  • So glad we found master Saab mechanic Brian working here at Upstate Imports. He truly is the finest.

    Colleen F., via Google
  • When I walked in it felt like a doctors office, very clean, all of the staff I encountered were very friendly. My car was not only fixed very fast, but my lack of "vehicle knowledge" wasn't taken advantage of at all! What I thought would be a $500+ job turned out to only be $53!!! Not that I love vehicle repairs or anything but I will be a long time customer from here on out! Thank you!

    Stephanie S., via Facebook on July 15, 2014
  • The team at Upstate Imports have been working on my European vehicles for TWENTY years. There isn't anywhere else I would even consider taking my vehicles - to the point of scheduling my services there when I drive back up from Florida twice a year.

    Marty M., via Facebook on December 18, 2012